About Obsidian Piercing
Obsidian Piercing, founded by Gwendal Bello, is an online retailer specialising in affordable, high-quality body jewellery (earrings, piercings, necklaces, and rings). Over the years, they gained a loyal customer base and established itself as a leader in the French market. However, as the business grew, so did the challenges associated with managing inventory effectively.
Before adopting Prediko, Obsidian Piercing spent up to 4 hours daily manually reconciling inventory data across multiple Google Sheets. This fragmented process led to inaccuracies and delays in managing inventory levels and sales on Shopify, affecting future order estimations.
Commenting on the problems Obsidian faced before using Prediko, co-founder Gwendal Bello, said:
How Obsidian Piercing solved this using Prediko
Gwendal, one of Prediko's first power users, quickly adopted the platform after a tailored demo. Prediko perfectly addressed their specific needs, offering seamless integration with Shopify and a user-friendly interface. Now, Obsidian Piercing's team creates purchase orders in minutes, accessing real-time inventory levels, sales forecasting data, and restocking recommendations all in one place, thanks to Prediko's automated and accurate system.
After placing their first purchase order with Prediko, they doubled their revenue by increasing their in-stock rate by 50%! This is game changer for the team at Obisidian - more revenue by having the right products at the right time.
Adopting Prediko's platform led to significant improvements for Obsidian Piercing:
- Improved accuracy: Streamlined workflows improved inventory management, enabling better decisions on ordering quantities and reducing stock issues.
- Enhanced Flexibility: Prediko's software allowed tailored reports and a seamless user experience.
- Exceptional Support: Responsive support and continuous updates enhanced user experience over time.